After France suspended sales of iPhone 12 due to excessive radiation, Apple suddenly switched to oral soft drinks!

According to Reuters, Apple announced on the 15th that it will release a software update for the iPhone 12 phone in France to meet the standards enforced by French regulatory agencies, and looks forward to the phone continuing to be sold in France.Recently, France announced a suspension of sales of iPhone12 phones due to excessive radiation levels

According to Reuters, Apple announced on the 15th that it will release a software update for the iPhone 12 phone in France to meet the standards enforced by French regulatory agencies, and looks forward to the phone continuing to be sold in France.

Recently, France announced a suspension of sales of iPhone12 phones due to excessive radiation levels.

The French National Frequency Administration announced on the 12th that the electromagnetic radiation value of Apple's iPhone 12 phone exceeds EU standards, and has requested Apple to temporarily remove this phone from the French market starting from that day. According to the testing results released by the regulatory agency, the limb specific absorption rate of this phone is 5.74W/kg (watts/kg), exceeding the EU's limit of 4W/kg. The specific absorption rate reflects the level of radiation absorbed by the body when exposed to electromagnetic radiation.

Jean Noel Barrow, the ministerial representative in charge of digital affairs in France, stated that Apple has 15 days to update the software of the relevant phones to meet standards. If this American company does not take action to correct this defect, it may demand the recall of all models of Apple phones in the French market.

Reuters reported that Apple has questioned the investigation results, stating that the iPhone 12 has been certified by multiple international agencies and meets global radiation standards. However, on Friday, Apple suddenly changed its tune and announced that it would release software updates to adapt to the testing methods used in France.

Multinational regulatory agencies in the European Union express concerns

Apple requires employees to 'remain silent'

Since France detected excessive electromagnetic radiation from iPhone12 phones, regulatory agencies in multiple European countries have expressed concern. Reuters reported that Apple had revenue of approximately $95 billion in Europe last year and sold over 50 million iPhones.

According to Bloomberg, Apple has advised technical support personnel to remain silent when consumers ask related questions and not proactively provide any information.

Source: Bloomberg

Apple employees were told that if consumers ask the French government about claims that the model has excessive radiation, staff should say they have no information to share. Staff should also refuse customer requests for returns or exchanges, unless the phone complies with Apple's normal return policy.

Column Editor in Chief: Zhang Wu Text Editor: Lu Xiaochuan Inscription Source: Xinhua News Agency Image Editor: Xu Jiamin

Source: Author: China Daily

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