KFC's Decision to Accept Only Mobile Orders Sparks Debate: Finding the Balance Between Technology and Human Care

KFC's Decision to Accept Only Mobile Orders Sparks Debate: Finding the Balance Between Technology and Human Care

KFC's Decision to Accept Only Mobile Orders Sparks Debate: Finding the Balance Between Technology and Human CareKFC's promotion of mobile ordering aims to improve work efficiency and service quality, providing a more convenient and personalized dining experience. Customers can order, pay, and pick up food through a mobile app, eliminating the traditional waiting lines and reducing the hassle of cash payments and the potential for errors in change...