Online Purchase of "Cashmere Sweaters" Turns Out to Be "Wool Sweaters"? A Suzhou Consumer's Struggle for Redress and an Examination of E-commerce Platform ResponsibilityRecently, Mr. Qi, a resident of Suzhou, purchased two sweaters labeled as "100% cashmere" from an e-commerce platform...

Shipping Insurance Has Become a New Target for "Wool Party" Members: Merchants Are Grieving, How Should Platforms Respond?In recent years, in order to enhance user experience, e-commerce platforms have launched shipping insurance services, allowing consumers to easily return goods after purchase. However, this seemingly convenient "benefit" has spawned a hidden black industry chain, allowing "wool party" members to exploit loopholes, maliciously place orders and fraudulently claim shipping insurance reimbursements, causing significant losses for many merchants...