Ride-hailing services into residential communities: A balancing act between passenger needs and driver rightsRecently, Didi Chuxing, a major ride-hailing platform in China, launched a public opinion poll on its app, asking users to discuss and vote on the question: Should drivers comply with passengers requests to be dropped off inside residential communities? The move aims to further optimize user experience, revise service regulations, and strike a balance between the rights of passengers and drivers.At the heart of the discussion lies the special nature of ride-hailing services in community settings...