Consumer Traps in the Digital Age: Protecting and Challenging Consumer AutonomyThe digital wave has swept across the globe, making online consumption an indispensable part of daily life. To improve operational efficiency and payment convenience, e-commerce platforms and merchants constantly innovate marketing strategies...

Online Purchase of "Cashmere Sweaters" Turns Out to Be "Wool Sweaters"? A Suzhou Consumer's Struggle for Redress and an Examination of E-commerce Platform ResponsibilityRecently, Mr. Qi, a resident of Suzhou, purchased two sweaters labeled as "100% cashmere" from an e-commerce platform...

The Pitfalls of Buy Now, Pay Later: Convenience Conceals Concerns and Consumer FrustrationThe "buy now, pay later" (BNPL) payment method has rapidly gained popularity in recent years, offering undeniable convenience to many consumers. However, this convenience masks significant consumer traps, particularly impacting the elderly and those unfamiliar with online shopping, sparking widespread social concern and alarm...

Understanding Market Shifts: Identifying Changes in Consumer Costs and Market OpportunitiesWhile most, especially those in Tier 1 and 2 cities, are familiar with the varying specifications of mobile phone processors, memory, and screens, how many understand the model, bearing brand, and performance parameters of a refrigerator's cooling system? Likely very few. This is because refrigerators, as durable goods, prioritize long-term stability and brand reputation over technical details...

The Sanitary Napkin Industry's Collective "Collapse": Where is Consumer Safety and Trust?Recently, several well-known sanitary napkin brands have been collectively condemned by consumers for issues such as reduced product length and quality problems, causing industry-wide shockwaves. This is not an isolated incident, but rather a concentrated eruption of long-standing problems prevalent in the sanitary napkin industry, exposing deep-seated contradictions such as a lack of industry integrity, insufficient regulation, and inadequate consumer protection...

Investigation into Express Delivery Chaos: The Prevalence of Unauthorized Package Drop-offs in Zhengzhou Infringes on Consumer RightsThe "Measures for the Administration of the Express Delivery Market," implemented on March 1st, explicitly prohibits express delivery companies from delivering packages to smart lockers, delivery stations, and other end-of-line facilities without the user's consent. However, more than six months later, the enforcement of this regulation faces numerous challenges...

The Rise of Snack Shops: From Consumer Demand to Social Culture, Deciphering the Forces behind the PhenomenonAs the pace of life quickens, people increasingly seek effortless and enjoyable consumption experiences. Snack shops, representing this trend, have swiftly blossomed on every street corner...

Douyin Life Services Takes a Stand Against Illegal Tourist Solicitation, Protecting Consumer RightsDouyin Life Services recently discovered that some users were illegally soliciting tourists through short videos and private messages, comments, and other means. They were using platforms like short video platforms to publish travel-related content without the proper qualifications...

Douyin Life Services Guarantees Consumer Experience During the National Day Holiday: Hotel Booking Orders Increase by 205% Year-on-YearThe National Day holiday travel market saw a peak in travel demand. Data from Douyin Life Services shows that during the holiday, hotel booking orders on the platform increased 205% year-on-year, while local cuisine catering and scenic spot ticket purchase orders increased by 95% and 63%, respectively...

China's E-commerce Logistics Index Rebounds in September, Reflecting Consumer Potential and Steadily Growing Industry...

The "Superiority" at Sam's Club: A Social Mirror in ConsumerismFrom a sociological perspective, consumption has become an identity marker. Different consumption levels delineate distinct social groups, with consumerist culture fueling this phenomenon...

Non-rational consumption and rational consumerismIn recent years, with the rapid development of technology and the improvement of living standards, the replacement speed of electronic products is becoming faster and faster. As a popular product in the high-end smart phone market, the iPhone is expensive yet still attracts young people's pursuit...