On October 24th, Ctrip held a Global Partner Summit in Singapore. Liang Jianzhang, co-founder and chairman of the board of directors of Ctrip Group, stated that for the exploration of future innovation, Ctrip will continue to innovate around three aspects: in terms of AI, actively exploring innovative interactive interfaces based on natural language to further improve user experience; In terms of content, we aim to create a "reliable answer library" for the tourism industry through authoritative rankings, providing users with more efficient product and itinerary recommendations; In terms of ESG, based on providing the most friendly and reassuring customer experience, quantifiable low-carbon hotel standards are introduced to comprehensively promote environmental friendliness, family friendliness, community friendliness, and enhance sustainable development capabilities...

On September 12th, Ant Group announced a new upgrade to the "Service Asian Games Plan", opening up 20 technologies to assist the Hangzhou Asian Games in achieving the "Five Innovations" and three billion level national projects. At the same time, 5 special services will be released: the official payment service desk of the Asian Games Village will be launched, the Asian Games customer service line will be launched in 7 languages, 28 bus lines will be launched in collaboration with Hangzhou Transportation Bureau and Hangzhou Bus Group, a mobile phone tour of West Lake will be achieved in collaboration with Hangzhou West Lake Scenic Area, and the "Global Business Service Manual for Small Merchants" will be jointly released in collaboration with Zhejiang International Studies University...