Uncover the Technical Power Behind the "5 Innovations" and 3 "Billion level" National Projects of the Hangzhou Asian Games

On September 12th, Ant Group announced a new upgrade to the "Service Asian Games Plan", opening up 20 technologies to assist the Hangzhou Asian Games in achieving the "Five Innovations" and three billion level national projects. At the same time, 5 special services will be released: the official payment service desk of the Asian Games Village will be launched, the Asian Games customer service line will be launched in 7 languages, 28 bus lines will be launched in collaboration with Hangzhou Transportation Bureau and Hangzhou Bus Group, a mobile phone tour of West Lake will be achieved in collaboration with Hangzhou West Lake Scenic Area, and the "Global Business Service Manual for Small Merchants" will be jointly released in collaboration with Zhejiang International Studies University

On September 12th, Ant Group announced a new upgrade to the "Service Asian Games Plan", opening up 20 technologies to assist the Hangzhou Asian Games in achieving the "Five Innovations" and three billion level national projects. At the same time, 5 special services will be released: the official payment service desk of the Asian Games Village will be launched, the Asian Games customer service line will be launched in 7 languages, 28 bus lines will be launched in collaboration with Hangzhou Transportation Bureau and Hangzhou Bus Group, a mobile phone tour of West Lake will be achieved in collaboration with Hangzhou West Lake Scenic Area, and the "Global Business Service Manual for Small Merchants" will be jointly released in collaboration with Zhejiang International Studies University.

Assisting the Hangzhou Asian Games with technology, platform, and ecological partnership capabilities5Pioneers

Modern international large-scale comprehensive sports events are essentially a concentrated presentation of cutting-edge digital technology, with technology, platforms, and ecological partners forming the digital experience foundation of the entire event. At the beginning of the competition preparation, the first person to start is the technique.

The Alipay applet provides a digital engine for the intelligent Asian Games, helping the first one-stop digital viewing platform in the history of the Asian Games. Alipay has opened up 20 platform digital technologies, combined 15 partners and more than 20000 service providers, integrated blockchain, artificial intelligence, big data and other high-tech capabilities, and helped Hangzhou Asian Organizing Committee to launch the world's first one-stop digital game watching service platform - smart Asian Games one-stop.

Users can search "Asian Games" on Alipay to obtain services including ticketing, event, Asian Games PASS, travel and knowledge. As the official applet of the Hangzhou Asian Games, the smart Asian Games One Stop Alipay applet has registered more than 100 million users and received 4.3 billion visitors since its launch. In April of this year, the Intelligent Asian Games One Stop Connect was successfully selected as one of the first batch of national level intelligent sports typical cases.

Ant's self-developed Web3D engine carries the first digital torchbearer event in history, assisting in the first digital ignition ceremony in Asian Games history. As the first online torch event in the history of the Asian Games that is accessible to all. As of now, it has attracted nearly 100 million participants. Over the past three years, Ant Group engineers have written over 200000 lines of code for this purpose, and through the combination of self-developed 3D interaction engine Galacean, AI digital human, cloud services, blockchain and other technologies, they have ensured that users of old phones from 8 years ago can smoothly become digital torchbearers.

China's mobile payment has become the lingua franca of Asia, contributing to the first mobile payment connected Asian Games. Under the guidance and support of the People's Bank of China and the State Administration of Foreign Exchange, Alipay has worked closely with the Bank of China, Netlink Clearing Corporation and other partners to achieve the goal of "binding overseas bank cards after downloading Alipay App" and "directly using overseas electronic wallets". The two sets of service plans guarantee the mobile payment services of overseas individuals in China, and help the Hangzhou Asian Games become the first mobile payment connected Asian Games.

Ant Chain helps create the first digital franchise product of the Asian Games, the "Digital Torch," which will forever preserve the exclusive digital memory of the Asian Games. Digital Intelligence has injected new momentum into the Hangzhou Asian Games, and Ant Chain has assisted in the creation of product features such as the Asian Games and the Asian Paralympic Games digital torch collection, allowing digital torch bearer users to obtain permanently preserved digital memories of the Asian Games.

Over 100 million people participated in the "Everyone 1 kilogram" event through Ant Forest, contributing to the first carbon neutral Asian Games. Over the past year, more than 100 million people across the country have contributed "green energy" to the Hangzhou Asian Games through low-carbon activities such as green travel, paper reduction and plastic reduction, and recycling. Ant Group will purchase an equal amount of "carbon credits" from the carbon market and donate them to the Asian Organizing Committee to help reduce the carbon emissions generated by the Central and Hangzhou Asian Games.

The Ant Chain "Carbon Matrix" fully assists in achieving digital carbon neutrality management for the first time in the Asian Games. From the preparation and continuous operation of the event to the closing period, it covers more than 80 Asian Games venues, achieving carbon emission accounting, carbon reduction calculation, and certification by chain link certification institutions in 13 fields, and using digital technology to ensure the achievement of the zero carbon hosting goal of the Asian Games.

Ant Group launches 5 new comprehensive services for athletes and global tourists

The official payment service desk of the Asian Games Village is ready. As the official payment partner of the Hangzhou Asian Games, Alipay's official payment service desk in the Asian Games Village has been officially opened, and more than 100 bilingual customer service ambassadors will be stationed at the service desk to provide mobile payment guidance and questions and answers for foreign athletes, referees and media reporters.

7 languages customer service is ready. In order to better help global tourists use China's mobile payment, Alipay also launched customer service lines for the Asian Games in seven languages, including English, Korean, Indonesian and Arabic.

Public transportation is ready. Hangzhou Transport Bureau and Hangzhou Public Transport Group, together with Alipay, provide 28 special bus lines and 36 characteristic buses between famous scenic spots in Hangzhou, such as White Causeway, Broken Bridge, Lingyin Temple, and major business circles, food streets, as well as multiple sports venues, to facilitate global tourists to enjoy the Asian Games in Hangzhou.

The scenic area is also ready. Hangzhou West Lake Scenic Area has joined hands with Alipay to enable global tourists to enjoy the scenic spot with one mobile phone. At present, the scenic spot has supported the use of Alipay App or overseas local wallet, such as KakaoPay in South Korea, Touch'nGoe Wallet in Malaysia, AlipayHK in Hong Kong, China, etc.

Small businesses are also ready. Zhejiang International Studies University, in conjunction with Alipay and Alipay+, affiliated to Ant Group, released the Small Business Global Business Service Manual, which includes FAQs, common communication language, common gestures, etc., to help small businesses do transnational business at home.

Currently, Hangzhou has entered the "Asian Games time". According to Alipay platform statistics, since the opening of public ticket sales in July, the number of searches for "Asian Games tickets" has increased more than 30 times month on month. In the last week of August, the mobile payment usage of inbound users increased by 40% compared to the last week of July.

It is understood that Ant Group, as the official partner and technical service provider of the Hangzhou Asian Games, participated in the overall preparation of the Hangzhou Asian Games under the guidance of the Hangzhou Asian Games Organizing Committee and relevant departments, and established the "Ant Asian Games Office" three years in advance. The core members are technical experts and party members. So far, the "Ant Asian Games Office" has multiple teams, including digital service teams, digital payment teams, digital collectibles teams, green and low-carbon teams, event support teams, and guest reception teams, with a staff size of nearly a thousand people. This year, the Ant Group Asian Games Office was awarded the honor of "National Worker Pioneer" by the All China Federation of Trade Unions.


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