Seres Automotive Responds to Controversial Accident Appraisal of AITO M7: Vehicle Data Normal, Appraisal Conclusion in Doubt, Police Report Filed and Lawsuit Initiated

Seres Automotive Responds to Controversial Accident Appraisal of AITO M7: Vehicle Data Normal, Appraisal Conclusion in Doubt, Police Report Filed and Lawsuit InitiatedSeres Automotive released a statement today, addressing the appraisal conclusion regarding the recent AITO M7 accident that has been circulating online. The statement pointed out that on July 6, 2024, an AITO M7 was involved in a traffic accident in Guangzhou

Seres Automotive Responds to Controversial Accident Appraisal of AITO M7: Vehicle Data Normal, Appraisal Conclusion in Doubt, Police Report Filed and Lawsuit Initiated

Seres Automotive released a statement today, addressing the appraisal conclusion regarding the recent AITO M7 accident that has been circulating online. The statement pointed out that on July 6, 2024, an AITO M7 was involved in a traffic accident in Guangzhou. After the accident, Seres immediately contacted the owner. Analysis of vehicle data showed that the steering and braking functions were normal before the accident, and the vehicle was in manual driving mode during the accident, with the accelerator pedal at 100% and no record of active braking.

However, the owner questioned the conclusion provided by Seres and commissioned Shenzhen Nanyue Assets Appraisal & Evaluation Co., Ltd. to conduct an appraisal. The appraisal report showed that the driver's brake pedal malfunctioned for 5 seconds prior to the accident. A reporter from Jiupai News contacted the head of the appraisal institution, who confirmed the authenticity of the report and revealed that the "black box" data of the vehicle was read and analyzed during the appraisal process under the witness of 4S shop staff. Currently, the vehicle's "black box" is still stored in the appraisal company's laboratory.

Regarding the conclusion of the appraisal report, Seres Automotive said in the statement that the case has entered judicial proceedings, and the accident appraisal institution should be jointly selected by both parties or designated by the court. The factual findings should be based on the court's investigation. At the same time, regarding the suspected behavior of fabricating and disseminating false information and deliberately discrediting the company to damage its business reputation, Seres has reported the incident to the public security authorities and filed a civil lawsuit with the court to pursue legal responsibility.

According to Jiemian News, after the accident, the owner posted online questioning the vehicle's sudden acceleration and brake failure problems. AITO Wenjie Automobile customer service responded through its official Weibo account, stating that "the vehicle's accelerator pedal is at 100% opening, which does not belong to the AEB trigger scenario, and there is no record of active braking."

Currently, the appraisal conclusion of this accident is disputed, with both sides holding different opinions. The final fact-finding awaits the outcome of the judicial proceedings.

Here is a detailed explanation of the event background and points of contention:

1. Accident Occurrence and Seres Automotive's Response:

On July 6, 2024, an AITO M7 was involved in a traffic accident in Guangzhou. Seres Automotive immediately contacted the owner and analyzed the vehicle data. According to Seres' analysis, the steering and braking functions were normal before the accident, and the vehicle was in manual driving mode during the accident, with the accelerator pedal at 100% and no record of active braking.

2. Owner Commissions Appraisal and Questions Seres' Conclusion:

The owner questioned the conclusion provided by Seres and commissioned Shenzhen Nanyue Assets Appraisal & Evaluation Co., Ltd. to conduct an appraisal. The appraisal report showed that the driver's brake pedal malfunctioned for 5 seconds prior to the accident.

3. Appraisal Institution Head Confirms Results:

A reporter from Jiupai News contacted the head of the appraisal institution, Fu Jianghong, who confirmed that the company, after being commissioned by the owner, conducted an appraisal of the accident vehicle. During the appraisal process, under the witness of 4S shop staff, the "black box" data of the vehicle was read and analyzed. Currently, the vehicle's "black box" is still stored in the appraisal company's laboratory.

4. Seres Automotive Responds to Appraisal Results and Takes Legal Action:

Seres Automotive said in the statement that the case has entered judicial proceedings, and the accident appraisal institution should be jointly selected by both parties or designated by the court. The factual findings should be based on the court's investigation. At the same time, regarding the suspected behavior of fabricating and disseminating false information and deliberately discrediting the company to damage its business reputation, Seres has reported the incident to the public security authorities and filed a civil lawsuit with the court to pursue legal responsibility.

5. Owner's Previous Questions About Vehicle Problems:

According to Jiemian News, after the accident, the owner posted online questioning the vehicle's sudden acceleration and brake failure problems.

6. AITO Wenjie Automobile Customer Service's Previous Response:

AITO Wenjie Automobile customer service responded through its official Weibo account, stating that "the vehicle's accelerator pedal is at 100% opening, which does not belong to the AEB trigger scenario, and there is no record of active braking."

7. Points of Contention:

Currently, the appraisal conclusion of this accident is disputed, with both sides holding different opinions. Seres Automotive maintains that the vehicle data is normal and accuses the owner of fabricating and disseminating false information. The owner insists that the appraisal results prove that the vehicle has problems and questions the conclusion provided by Seres Automotive.

8. Subsequent Developments:

The final fact-finding awaits the outcome of the judicial proceedings.

Summary:

The appraisal controversy over this AITO M7 accident reflects the challenges faced by automotive safety issues in the age of information dissemination. On the one hand, owners can quickly spread their doubts through online platforms. On the other hand, companies need to be more cautious about information handling and take effective measures to protect their reputation. The ultimate truth needs to be clarified through judicial proceedings. This incident also reminds us that in matters of automotive safety, consumers and companies need to strengthen communication and trust, working together to create a safe driving environment.

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