Guiyang's Digital Transformation of Health and Wellness: Innovative Practices in AI-Powered Vaccination and an Internet-Based Healthcare Service Platform

cloudtech 2024-12-11 12:17:48 Source: Network

Guiyang's Digital Transformation of Health and Wellness: Innovative Practices in AI-Powered Vaccination and an Internet-Based Healthcare Service PlatformIn recent years, Guiyang City has actively promoted the digital transformation of its health and wellness sector, innovating healthcare and elderly care service models to significantly improve the health security of its citizens. This transformation is powerfully demonstrated by the successful application of AI-automated vaccination workstations and the Guiyang City Internet Healthcare Service Platform, building a comprehensive and multi-layered health security network for its residents

In recent years, Guiyang City has actively promoted the digital transformation of its health and wellness sector, innovating healthcare and elderly care service models to significantly improve the health security of its citizens. This transformation is powerfully demonstrated by the successful application of AI-automated vaccination workstations and the Guiyang City Internet Healthcare Service Platform, building a comprehensive and multi-layered health security network for its residents.

AI-Automated Vaccination Workstations: A Safe and Convenient New Vaccination Experience

In Guiyang, particularly at the Taiciqiao Street Community Health Service Center in Nanming District, the implementation of AI-automated vaccination workstations has revolutionized the vaccination process. This center is responsible for the vaccination of 73,000 people across 15 residential committees and 21 communities, receiving a large number of citizens daily. The introduction of these workstations has effectively addressed previous challenges in the vaccination process, achieving intelligent and automated upgrades.

Previously, the vaccination process was cumbersome, requiring medical staff to manually register and inventory vaccine information, a time-consuming and error-prone process. The separation of the cold chain room and the vaccination room also increased the difficulty and time cost of vaccine transportation. Now, the AI-automated vaccination workstations have changed all that. Vaccines are scanned into the system, with type and quantity information automatically uploaded. AI robots automatically retrieve and dispense vaccines accurately and reliably. Medical staff simply need to "confirm with one click," and the vaccine is automatically transported from the cold chain room to the recipient. The entire process is transparent and reassuring, significantly improving the safety and convenience of vaccination.

Ms. Liu, for example, recently experienced this new process when vaccinating her child. After the nurse scanned the vaccination record and verified the information, a single click on the computer automatically delivered the vaccine. Ms. Liu commented that the process was incredibly efficient and that being able to see the vaccine verification and transport process through a glass window put her at ease.

Chen Yuan, director of the Preventive Health Department at the Taiciqiao Street Community Health Service Center in Nanming District, explains that the AI-automated vaccination workstation has achieved automated and intelligent upgrades for vaccine handling, from storage to inventory. After medical staff issue a vaccination instruction on the computer terminal, robots in the storage room automatically identify and retrieve the vaccine, transferring it to the vaccination station refrigerator via a slide. After re-verifying the vaccine and recipient information, the intelligent dispensing port at the vaccination station automatically opens, ensuring one vaccine per person with zero errors.

The implementation of the AI-automated vaccination workstations has not only solved problems such as the separation of the outpatient cold chain room and vaccination area and time-consuming transportation, but has also significantly improved outpatient work efficiency and reception capacity. Medical staff are relieved of tedious and repetitive tasks, allowing them to focus more on improving service quality, earning widespread praise from citizens.

Automated Upgrades to Guizhou Province's Vaccine Cold Storage: Ensuring Vaccine Supply Quality

To effectively ensure the quality of vaccine supplies throughout the province and further optimize vaccine storage conditions and cold chain management, Guizhou Province has continuously improved its information infrastructure in recent years, establishing a comprehensive vaccine quality management system from disease control centers to outpatient vaccination sites, and vigorously promoting the automated upgrade of vaccine cold storage facilities.

Before the upgrade, vaccine storage and retrieval required manual registration and inventory, a time-consuming and error-prone process. After the upgrade, automated vaccine cold storage employs an intelligent storage management model, automatically uploading information on vaccine entry and exit, type, specifications, quantity, and operators. Cold storage operating conditions, temperature, and low-stock vaccines are displayed in real-time, with vaccines managed according to a "first-in, first-out" principle, greatly ensuring vaccine safety. Currently, three disease control centers in Guiyang have completed automated upgrades to their vaccine cold storage facilities.

Guiyang City Internet Healthcare Service Platform: Convenient and Efficient Healthcare Services

To better serve its citizens, Guiyang City has also developed an internet-based healthcare service platform. This platform consolidates the city's medical resources and deepens healthcare services. Leveraging big data, cloud computing, and artificial intelligence, it moves traditional healthcare services to the cloud, a powerful measure in Guiyang's drive to innovate medical services and improve citizen well-being. It is also listed as a key project in Guiyang Guian's "One Mayor, One Demonstration" action to promote the construction of digital application scenarios.

In September 2023, the Municipal Health Commission signed an operating agreement with Guiyang City Health and Wellness Investment Co., Ltd. to establish this new health service management platform through market-oriented operation. The agreement shifts platform operation from the administrative department to a market-oriented enterprise, optimizing resource allocation, stimulating market vitality, and injecting new impetus into Guiyang's medical and health industry development.

Currently, the platform includes functions such as chronic disease prescription renewals, online consultations, and home nursing. Users can easily consult online via mobile phone, obtain e-prescriptions, and purchase medications at retail pharmacies. The platform integrates mobile medical insurance payment channels, and users can also enjoy home delivery services from internet hospital physical pharmacies. Additionally, the platform provides psychological screening services, featuring sections on "psychological education, psychological counseling, and psychological encyclopedia," building a social psychological service system and offering stress relief and emotional support services.

As of July this year, the Guiyang City Internet Healthcare Service Platform has registered 291 licensed physicians, 12 pharmacists with primary practice registrations, uploaded 239,764 prescriptions to the provincial medical insurance prescription transfer platform, and served 310,000 people. For users with mobility challenges, the platform also utilizes experienced nurses from medical institutions for home nursing services, further addressing the needs of special groups. Currently, the platform has signed contracts with nine medical institutions, registered 166 nurses, and launched 45 home nursing services.

Chen Shuhua, head of the Guiyang City Health and Wellness Information Center, explains that the platform not only solves the problem of long queues for medication at hospitals but also significantly improves the accessibility and affordability of medicines. The platform's market-oriented operation aims to leverage market mechanisms to drive the development of Guiyang's medical and health industry, building a highly efficient, convenient, and secure internet-based medical and health service ecosystem.

To further facilitate citizen access to medical care, in April this year, the Guiyang City Internet Healthcare Service Platform collaborated with the Guiyang Guian city-level smart public welfare integrated service platform "Shuanguiyang" App to launch a health record service function, including medical records such as consultation records, laboratory test records, examination records, and medication records. Users can view their medical records anytime, anywhere, for follow-up appointments, assisting doctors in understanding patient conditions and avoiding the loss of paper medical records, facilitating smoother communication between patients and doctors, and significantly shortening consultation time.

In summary, Guiyang City has achieved remarkable results in the digital transformation of its health and wellness sector. The successful application of AI-automated vaccination workstations and the Internet Healthcare Service Platform provides citizens with safer, more convenient, and efficient healthcare services, effectively safeguarding their well-being and providing valuable experience for other cities nationwide in their digital transformation of health and wellness.

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