There is only an empty box left on the online shopping phone, and JD Express replied that he was very helpless

On December 31st last year, Xiaoxuan from Shaoxing bought a Xiaomi phone on JD.com

On December 31st last year, Xiaoxuan from Shaoxing bought a Xiaomi phone on JD.com. When he went to pick up the package, he found that the box was already empty.

[1818 Golden Eye] The online shopping phone has become empty, where has the phone gone?

Xiao Xuan is working as a supervisor for a real estate project in Shaoxing. On December 31st last year, he operated his own flagship store at Xiaomi JD,I bought a Xiaomi 13 phone with 512GB memory, originally priced at 4999 yuan,The discount is 4111 yuan. At that time, his payment method was "JD Baitiao". On January 6th this year, the courier delivered the package.

XiaoxuanI had something to do and then went out. After arriving, his courier didn't call me and I didn't sign for it myself. The courier signed for it for me.When I came to pick it up, there was only one express box left, and the phone inside was no longer there.It's already broken on this side, and I've pasted it again, that's it. In such a state,I didn't feel right when I took it, it was empty.

XiaoxuanXiaoxuanXiaoxuan

XiaoxuanOne is a construction worker, but we have investigated the situation on site and it may not be him.

XiaoxuanXiaoxuanAt that time, the courier brought out something similar to a delivery box from the prefabricated room,After two or three minutes, the courier turned around and could vaguely see,He seems to have two mobile phones in his hand, and two light spots appear.Xiaoxuan

XiaoxuanI just doubt it now because I don't have any actual evidence,His eyes were quite tense and flustered,He said he didn't take it.

XiaoxuanBut he believes that the JD courier is responsible for the theft of the phone.

XiaoxuanI think the minimum requirement for a courier is that I am not there,I couldn't have signed for it immediately, so give me a call,You said Mr. Xuan, your phone, what should I do if you are not there? Take it back or something. Then I said you put it away, it's okay. I'll come back later to pick up the things, but if they're gone, I can't blame them either. It's my responsibility.But he didn't make a phone call and signed for it himself.

JD courier Master NingThen ask JD.com.

XiaoxuanYou are an employee of JD.com, and of course I want to ask you, why didn't you call me back then?

JD courier Master Ning:Anyway, I should have paid the fine.

Xiaoxuan:

Xiaoxuan

Xiaoxuan:

JD customer service:It is estimated that this will not be received until after the year.

Xiaoxuan:

JD customer service:

Xiaoxuan:Every time I call them, they are like this, and we assist the police in handling cases.

JD customer service:You can have the police call directly,Reflect on our side and assist in handling this situation. I have forwarded your situation to our corresponding specialist. I believe that the specialist was handling your issue before, and there will be a specialist contacting you before tomorrow at the latest.

Xiaoxuan

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