Douyin Official Customer Service Phone Number Verification: Identifying Scam Calls and Protecting Your Account SecurityRecently, there has been a surge in fraudulent activities impersonating Douyin customer service. Scammers use phone calls and text messages to trick users into revealing personal information or transferring funds...

Guangzhou: The Rise of Douyin's "Livestream E-commerce Capital" and the Booming Development of its Industrial ClustersOn March 24th, Douyin E-commerce released data from its "Industry Growth Plan," showcasing the thriving development of industrial clusters across China in 2024. The data revealed that Guangzhou, leveraging its robust physical supply chain and deep integration of smart technologies in live-streaming, took the lead in numerous core business indicators on Douyin E-commerce, rightfully earning the title of "Livestream E-commerce Capital...

Douyin Tests Integration of Doubao App's AI Capabilities, Signaling a Potential New Trend in AI EcosystemsNews broke on March 6th that Douyin (TikTok's Chinese counterpart) is testing the integration of Doubao App's AI capabilities, adding two prominent access points within its platform. This move has garnered significant attention, revealing Douyin's strategic intent to build an AI ecosystem...

Douyin Life Services 2024 Consumer Rights Protection Annual Report: Building a Secure and Convenient Consumption EcosystemOn February 27, 2024, Douyin Life Services held its "Service Experience and Governance Open Day" event, releasing the "2024 Douyin Life Services Consumer Rights Protection Annual Report." This report comprehensively outlines the platform's key initiatives and significant achievements in consumer rights protection and service experience enhancement...

Douyin Cracks Down on Account Fraud: 60,000 Yuan Account Purchase Deemed Forged, Over 400 Counterfeit "Jiaozi" Accounts BannedRecently, Douyin Group Vice President Li Liang responded to online rumors of accounts being sold under the name of director Yang Yu (internet nickname "Jiaozi," known for directing Ne Zha) and a 60,000 yuan ($8,600 USD) account purchase. Li Liang officially stated that the 60,000 yuan purchase claim was entirely false, with the transaction records fabricated...

Douyin Cracks Down on Sensationalism Following the Death of Big S: Multiple Accounts BannedOn February 8th, Douyin (TikTok's Chinese counterpart) issued an announcement detailing the strict penalties imposed on accounts that maliciously capitalized on the death of Ms. Big S...

Li Ziqi Appointed Ambassador for Douyin's "Hundred Young Intangible Cultural Heritage Plan" to Revitalize Heritage TransmissionOn January 16, 2024, the "A Glimpse of Millennia 2025 Douyin Splendid Heritage Gala" was grandly held in Beijing. Highly anticipated food blogger Li Ziqi, after a three-year hiatus, made a stunning appearance two months after her return to Douyin, serving as the ambassador for Douyin's "Hundred Young Intangible Cultural Heritage Plan...

Douyin Partners with CCTV Spring Festival Gala for "Laughing Through the Chinese New Year" CelebrationDouyin and the 2025 CCTV Spring Festival Gala (hereinafter referred to as the Spring Festival Gala) have joined forces to deliver a spectacular audio-visual feast to audiences nationwide. On January 15th, Douyin announced its collaboration with China Media Group (CMG), offering users a diverse Spring Festival Gala viewing experience...

Douyin's 2024 Crackdown on Online Malicious Activities: AI-Powered Protection for User SafetyIn 2024, Douyin significantly intensified its efforts to combat online malicious activities. By upgrading its AI large language model (LLM) technology, iterating risk control strategies, and optimizing its reporting mechanisms, the platform effectively enhanced its ability to identify and manage these activities...

Douyin Vice President Li Liang Explains Recommendation Algorithm: Breaking Information Bubbles and Protecting the Content EcosystemRecently, Douyin Group Vice President Li Liang engaged in an in-depth discussion with the media regarding the practices and considerations behind Douyin's recommendation algorithm, covering aspects such as algorithm value and governance. He pointed out that in the age of information explosion, recommendation algorithms are crucial for improving information acquisition efficiency and have become an indispensable part of people's daily lives...

Douyin E-commerce's 2025 Heavyweight Support Plan: Nine Measures to Help Merchants Reduce Costs and Increase EfficiencyAt the beginning of 2025, Douyin E-commerce launched its most substantial merchant support plan to date, announcing nine support measures aimed at reducing merchant operating costs, improving service experience, and fostering a healthier, more vibrant e-commerce ecosystem. These nine measures encompass cost-reduction initiatives such as commission waivers, refunds of returned order promotion fees, reduced shipping insurance costs, and lower deposits...

Douyin E-commerce Releases 2024 Industrial Cluster Development Report: 170 Million Products Sold, Live Streaming Drives GrowthOn December 31, 2024, Douyin E-commerce released the "Made in China from the Livestream: 2024 Douyin E-commerce Industrial Cluster Development Report," comprehensively showcasing the booming development of the national industrial cluster regions' real economy and small and medium-sized businesses on the Douyin e-commerce platform in 2024. The report reveals that 170 million products from industrial clusters across China sold 15...