2024 Fourth Quarter Telecommunication Service Quality Report: Regulating Market Order and Protecting User RightsOn January 23, 2024, the Ministry of Industry and Information Technology (MIIT) of China officially released the 2024 Fourth Quarter Telecommunication Service Quality Report. This report comprehensively summarizes the latest developments in China's telecommunication service quality, covering key work in telecommunication services, user complaints and appeals, and work requirements and service tips...

Douyin's 2024 Crackdown on Online Malicious Activities: AI-Powered Protection for User SafetyIn 2024, Douyin significantly intensified its efforts to combat online malicious activities. By upgrading its AI large language model (LLM) technology, iterating risk control strategies, and optimizing its reporting mechanisms, the platform effectively enhanced its ability to identify and manage these activities...

Douyin Vice President Li Liang Explains Recommendation Algorithm: Breaking Information Bubbles and Protecting the Content EcosystemRecently, Douyin Group Vice President Li Liang engaged in an in-depth discussion with the media regarding the practices and considerations behind Douyin's recommendation algorithm, covering aspects such as algorithm value and governance. He pointed out that in the age of information explosion, recommendation algorithms are crucial for improving information acquisition efficiency and have become an indispensable part of people's daily lives...

Italy's Data Protection Authority Fines OpenAI 15 Million for ChatGPT's GDPR ViolationsOn December 20th, the Italian Data Protection Authority (Garante) announced a 15 million (approximately $15.58 million USD) fine against OpenAI, the artificial intelligence company behind the generative AI application ChatGPT...

Consumer Traps in the Digital Age: Protecting and Challenging Consumer AutonomyThe digital wave has swept across the globe, making online consumption an indispensable part of daily life. To improve operational efficiency and payment convenience, e-commerce platforms and merchants constantly innovate marketing strategies...

Protecting Minors Online in the Digital Age: Tencent's Practices and ReflectionsThe number of underage internet users in China has surpassed 196 million, highlighting the increasingly serious issue of online child protection. Strengthening this protection has become a shared responsibility and widespread consensus across society...

TP-LINK IoT App Involved in Hotel Voyeurism Livestreaming Incident: Paid Sharing Service Suspended to Protect User PrivacyRecently, the "TP-LINK IoT" application has come under intense scrutiny and condemnation after reports surfaced that it could be used to view live streams or recordings of illicitly filmed hotel rooms. The incident quickly escalated, with related hashtags such as "HotelHiddenCamerasLivestreamViaLegitApp," "PayToWatchThousandsOfHotelVoyeurismVideos," and "TPLINKBecomesHotelVoyeurismTool" trending on social media, placing TP-LINK in the eye of the storm...

Ronshen Refrigerator: Companionship, Protection, Upgrading, A New Chapter in LifeIn 2024, the home appliance market is full of vitality driven by the "trade-in" policy. Ronshen refrigerator, with its outstanding product quality, thoughtful service, and the opportunity of "trade-in", has successfully activated consumer vitality and become the first choice for many families to upgrade their refrigerators...

Lesson Learned from Selling Gift Cards on Xianyu: Be Wary of Online Scams and Protect Your Information!Recently, my company gave out two gift cards as benefits. I didn't need them personally, so I decided to sell them at a lower price on Xianyu...

Douyin Life Services Takes a Stand Against Illegal Tourist Solicitation, Protecting Consumer RightsDouyin Life Services recently discovered that some users were illegally soliciting tourists through short videos and private messages, comments, and other means. They were using platforms like short video platforms to publish travel-related content without the proper qualifications...

From "corpse oil" to AI rumors: How do we protect the truth in the information age?Do you remember the "corpse oil spicy strips" that went viral on social media a few years ago? The realistic descriptions, the detailed "production process", as if it were happening right before our eyes, made people both disgusted and terrified. Although the official statement refuted the rumor, claiming that "corpse oil" does not exist under modern cremation technology, similar rumors have never ceased, instead they are spreading under different disguises in the corners of the internet...

1688 Upgrades Buyer Protection Service: Free Return Shipping, Instant Refunds, and Platform Compensation1688 recently released an announcement regarding the upgrade of its buyer protection service, stating that starting from September 12th, services such as free return shipping, instant refunds, and compensation for disputed orders will be fully implemented for all orders on the platform. This upgrade represents a comprehensive enhancement to the existing "Peace of Mind Purchase" service, aiming to address longstanding buyer experience issues on the platform and actively reduce burdens while increasing revenue for merchants...