Alipay Launches "AI Health Butler": 30+ AI Health Services to Shape a New Smart Healthcare Ecosystem

Alipay Launches "AI Health Butler": 30+ AI Health Services to Shape a New Smart Healthcare EcosystemOn September 5th, Alipay unveiled its new AI application "AI Health Butler" at the "2024 InclusionBund Summit." This product offers over 30 AI-powered health services encompassing everyday medical care, family health management, and more

Alipay Launches "AI Health Butler": 30+ AI Health Services to Shape a New Smart Healthcare Ecosystem

On September 5th, Alipay unveiled its new AI application "AI Health Butler" at the "2024 InclusionBund Summit." This product offers over 30 AI-powered health services encompassing everyday medical care, family health management, and more. The goal is to bring AI with both professionalism and warmth into every household's health management.

From "Difficult Access to Healthcare" to "Health Butler": AI Empowering Comprehensive Medical Services

Zhang Junjie, Vice President of Alipay and General Manager of the Digital Medical Health Business Department, stated that after ten years of involvement in the healthcare industry, Alipay has remained focused on simplifying the process of seeking medical care. "AI Health Butler" represents a brand-new approach based on this principle, aiming to address user pain points during the medical process and deliver comprehensive health management services.

"AI Health Butler" tackles the challenges of accessing healthcare and its complexities by introducing a range of user-friendly services. For users' most pressing needs, such as finding doctors and making appointments, it can accurately recommend doctors from over 900,000 professionals based on symptom descriptions, desired specialties, and other factors. It also connects users to consultation and appointment services. During hospital visits, users can utilize "AI Health Butler" to activate relevant hospital intelligent agents, accessing dozens of pre-visit, during-visit, and post-visit assistance features, including AI-powered navigation to departments and appointment reminders, making the process effortless.

"AI Health Butler" can also interpret complex laboratory results, medical reports, and specialized reports, generating summaries for patients and highlighting key information to encourage "targeted follow-up appointments." Additionally, it offers expert answers to policy questions such as using medical insurance for out-of-province treatment and how to use it for family members, drawing upon its knowledge base and experience gained from serving over 600 million medical insurance users.

Beyond Healthcare: A "Kind Companion" for Daily Health Management

In addition to medical services, "AI Health Butler" includes a range of features to address users' daily health management needs, making it a true "kind companion." Users can utilize it for hair analysis, medication identification, depression self-assessment, weight management, and more, comprehensively managing their health.

Open Ecosystem, Building a New Future for AI Health Services

To better serve the healthcare and broader health industry, "AI Health Butler" will facilitate collaboration among medical intelligent agents, creating an AI health services ecosystem. Alipay is launching a dedicated platform for medical health intelligent agent collaboration, enabling free access to medical large language models, open access to accompanying computing power and data security solutions, and investing over 100 million yuan in dedicated resources to collaborate with healthcare institutions in developing innovative health intelligent agent solutions.

This initiative aims to reduce development and operational costs for institutions, promote the practical application of AI technology in healthcare, and provide users with a more convenient and intelligent health service experience. Previously, at the World Artificial Intelligence Conference, Alipay released a multi-modal medical large language model and launched a joint AI medical development plan with over 20 healthcare institutions and leading tertiary hospitals, laying a solid foundation for this open ecosystem.

Looking Ahead: AI Empowering Healthcare, Ushering in a New Era of Smart Health

The launch of "AI Health Butler" signifies another major breakthrough for Alipay in the healthcare field and heralds the arrival of a new era where AI empowers healthcare. As AI technology continues to advance, "AI Health Butler" will continuously evolve and upgrade, offering users even more precise, intelligent, and convenient health services, ensuring that everyone can benefit from the well-being brought by technology.

User Experience:

"AI Health Butler" is now available. Users can search for "AI Health Butler" on Alipay to experience it and embrace the smart health lifestyle powered by AI.

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