Zhongtong Standard Express launched no door-to-door compensation service in 66 cities nationwide

On June 28th, according to an official announcement by China Express, China Express upgraded its standard express service and officially launched a "standard express delivery to your doorstep, promised not to pay" service in 66 large and medium-sized cities across the country.According to the announcement, after the launch of "Standard Express does not come to your doorstep compensation", in these 66 cities, if there are situations where Zhongtong Standard Express fails to deliver goods to your doorstep according to standards or delivers to the collection point without customer permission, recipients can provide feedback through channels such as Zhongtong Express mini program online complaints and Zhongtong Express mini program signing questionnaires

On June 28th, according to an official announcement by China Express, China Express upgraded its standard express service and officially launched a "standard express delivery to your doorstep, promised not to pay" service in 66 large and medium-sized cities across the country.

According to the announcement, after the launch of "Standard Express does not come to your doorstep compensation", in these 66 cities, if there are situations where Zhongtong Standard Express fails to deliver goods to your doorstep according to standards or delivers to the collection point without customer permission, recipients can provide feedback through channels such as Zhongtong Express mini program online complaints and Zhongtong Express mini program signing questionnaires. Zhongtong customer service personnel will verify within 24 hours.

After verification, the recipient will be compensated with a 6 yuan standard fast threshold free coupon, which can be used when placing an order next time (it supports the use of the Zhongtong Express applet, WeChat official account, Alipay applet, Baidu applet when placing an order and paying online.

Zhongtong Standard Express stated that this promise of no door-to-door compensation is a further exploration of terminal delivery by Zhongtong Standard Express, providing customers with deterministic services and commitment guarantees. In the future, China Communications Standard Express will gradually open more cities that promise to pay compensation if the standard express does not come to their doorstep.

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