The order drifted from Hangzhou to Jinhua, and the platform handled it this way, which made the riders feel aggrieved

Xia Da Ge Becomes a SF City Rider in HangzhouIt's said that he gets up early and goes dark every dayBut he always gets money withheld for no apparent reasonsuch asPositioning meetingDriftBrother XiaOn September 29th, I received a flower order. At that time, I saw that the positioning distance was 8

Xia Da Ge Becomes a SF City Rider in Hangzhou

It's said that he gets up early and goes dark every day

But he always gets money withheld for no apparent reason

such as

Positioning meetingDrift

Brother XiaOn September 29th, I received a flower order. At that time, I saw that the positioning distance was 8.7 kilometers, so I accepted this order at that time. On the way I was delivering it, I discovered that the address of Wucheng District, Jinhua City was located in Hangzhou. Later, I sent this order to Jiubao according to the address given by the sender, and the platform determined that IDeduction for delivery exceeding delivery time and violating delivery regulations.

Brother Xia

Working in Hangzhou

Since last year, I have been working as a local rider for SF Express

He said that like the one just mentioned

fill inThe address and location are differentThe situation

It's not the first time I've encountered it

Brother Xiasuch asActual addressIt's here, it's located here. If we run here and find that the address is incorrect and report an exception, we will think it's usViolation,You want to deduct our money.

Brother Xia

He works from 7am to 7pm every day

About 15 orders per day

All I earn is hard money

Always being deducted due to system reasons or special issues

He can't accept it

There was another platform dispatch recently

He was also punished

Brother XiaThe second time my phone broke down, I sent over an order and immediately reported it to customer service, asking them to assist me in handling it. However, neither the customer service nor the webmaster were able to handle it, resulting in the order being picked up172 minutes exceeded.

Brother Xia

It wasn't long before the platform sent orders

His phone just broke down

Unable to detect SIM card

Appeal failed

Last CustomerCanceled the order

He was detained20 yuan

The account has been blocked3 days

Brother XiaThe previous orders sent by the platform were unreasonable, we canRefusal of orders.Now the platform doesn't even have the opportunity to refuse orders. It sends you what you must deliver, and the delivery distance is shortened. The platform will deduct money, and the distance is too long,I won't make up for it, but I will deduct it instead.

SF Local Customer Service HotlineYou can call customer service. If there are any problems, they can help you solve them. If they cannot solve them, they will help you report them to relevant personnel for assistance. Our company has a dedicated public relations department that caters to media friends,Customer service does not accept interviews from any media.

On the same day

Reply from the relevant person in charge of SF Express in the same city

The problem of positioning drift

The knight should communicate with the client

Note address error

Change to the correct address

The one positioned in Jinhua

The difference in delivery fee of 13.5 yuan was refunded on October 3rd

Received in three weeks

Brother Xia

The platform cannot confirm the authenticity of the damage

Relevant penalties need to be lifted through training

In the future, a dedicated person will be arranged for further verification

in addition

Knights can turn off the dispatch function through the Knight app

Brother Xia

He believes that this cannot solve the fundamental problem

Disclaimer: The content of this article is sourced from the internet. The copyright of the text, images, and other materials belongs to the original author. The platform reprints the materials for the purpose of conveying more information. The content of the article is for reference and learning only, and should not be used for commercial purposes. If it infringes on your legitimate rights and interests, please contact us promptly and we will handle it as soon as possible! We respect copyright and are committed to protecting it. Thank you for sharing.(Email:[email protected])